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Developing the Skill of Empathy

What is empathy, and why is it important in the workplace? Should every manager or leader have the capability to demonstrate empathy? In a study by the Center for Creative Leadership, managers who showed more empathy toward direct reports were viewed as better performers in their jobs by their bosses. Some people naturally exude empathy giving them an advantage over their peers who have difficulty expressing empathy. The good news is that empathy is not a fixed trait and can be learned. This three-hour program will help participants to understand the importance of practicing empathy in the workplace and simple ways to improve empathy skills.

At the completion of this interactive training program, participants will be able to:

  • Understand the importance and role of empathy in the workplace
  • Describe the barriers to being empathetic
  • Know how to develop empathy
  • Demonstrate increased empathetic skills from hands-on practice during the training
  • How to express empathy during difficult conversations

Whether it is shortening a training to fit in one day, increasing the curriculum to cover several classes,
or changing the location of the training from here at ºÚÁÏ³Ô¹Ï to your location,
we have the training you are looking for to grow your business.

Not sure where to start?

 

Our skilled professionals in Corporate Partnerships and Customized Training with ºÚÁÏ³Ô¹Ï Outreach and Engagement will meet with you to discuss your needs and identify the best resources to meet those needs, whether from ºÚÁϳԹÏ, across the region, or the country. We’ll ask you to specify current skill-gap needs you’d like addressed in a training program, coaching session, or a team retreat.  Our professional subject matter experts will work with you to ensure a clear understanding of those needs and recommend how best to sustain the training or coaching once completed.

to indicate interest and availability for individual or group training.

Together, we will develop the best plan for your employees and company.